Faites connaître cet article à vos amis:
Service Management: The New Paradigm in Retailing 2012 edition
Jay Kandampully
Prix
SEK 1.399
Commandé depuis un entrepôt distant
Livraison prévue 23 mai - 3 juin
Nos clients disent :
Ajouter à votre liste de souhaits iMusic
Service Management: The New Paradigm in Retailing 2012 edition
Jay Kandampully
This book examines critical service-management concepts that have direct application in the retail industry. Case examples from around the world show how to gain customer loyalty, achieve market leadership, and ensure profitability in the retail sector.
316 pages, biography
| Médias | Livres Paperback Book (Livre avec couverture souple et dos collé) |
| Validé | 3 mars 2014 |
| ISBN13 | 9781489995773 |
| Éditeurs | Springer-Verlag New York Inc. |
| Pages | 316 |
| Dimensions | 155 × 235 × 18 mm · 485 g |
| Langue et grammaire | English |
| Éditeur | Kandampully, Jay |
Afficher tout
Plus par Jay Kandampully
![Cover for Jay Kandampully · Service Management in Health and Wellness Services (Paperback Book) [New edition] (2015)](https://imusic.b-cdn.net/images/item/original/231/9781465208231.jpg?jay-kandampully-2015-service-management-in-health-and-wellness-services-paperback-book&class=scaled&v=1648580014)
![Cover for Jay Kandampully · Service Management Principles for Hospitality and Tourism (Paperback Book) [Second edition] (2015)](https://imusic.b-cdn.net/images/item/original/607/9781465269607.jpg?jay-kandampully-2015-service-management-principles-for-hospitality-and-tourism-paperback-book&class=scaled&v=1608831757)
![Cover for Jay Kandampully · Customer Experience Management: Enhancing Experience and Value through Service Management (Paperback Book) [New edition] (2015)](https://imusic.b-cdn.net/images/item/original/078/9781465241078.jpg?jay-kandampully-2015-customer-experience-management-enhancing-experience-and-value-through-service-management-paperback-book&class=scaled&v=1647231387)
Voir tous les Jay Kandampully ( par ex. Paperback Book et Hardcover Book )