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IT Service Management Based on ITIL: A Pocket Guide - Best Practice Library
Jan Van Bon
IT Service Management Based on ITIL: A Pocket Guide - Best Practice Library
Jan Van Bon
The leading standards within the Service Management Community explained! This really popular pocket guide is a quick, portable reference tool designed for managers, to give an overall picture of the ITIL V3 upgrade.
166 pages, illustrations
Médias | Livres Paperback Book (Livre avec couverture souple et dos collé) |
Validé | 6 juin 2010 |
Date de publication originale | 2007 |
ISBN13 | 9789087531027 |
Éditeurs | van Haren Publishing |
Pages | 1 |
Dimensions | 104 × 161 × 11 mm · 172 g |
Langue et grammaire | English |
Éditeur | Van Haren Publishing |