Shifting the Monkey: the Art of Protecting Good People from Liars, Criers, and Other Slackers

Poor employees get a disproportionate amount of attention. Why? Because they complain the loudest, create the greatest disruptions, and rely on others to assume the responsibilities that they shirk. Learn how to focus on your good employees first, and help them shift these monkeys back to the underperformers. Through a simple but brilliant metaphor, the author helps you reinvigorate your staff and transform your organization.

Benefits

In Shifting the Monkey, author Todd Whitaker:

- Reveals the problem at the heart of so many dysfunctional organizations: a culture and workflow dominated by the complaints, excuses, and poor performance of a few people

- Explains how and why responsible, hardworking employees often get saddled with too many monkeys the responsibilities, obligations, and problems of lazy or unmotivated peers and how that imbalance undermines organizational success

- Shows how Tier Three leaders put monkeys back where they belong and focus on supporting and cultivating the best employees

- Reveals the top nine excuses and techniques people use to shift their monkeys, and provides strategies for deflecting each