Faites connaître cet article à vos amis:
Technical Knowledge for Service Advisors Gregory Marchand
Prix
€ 12,99
Commandé depuis un entrepôt distant
Livraison prévue 7 - 21 sept.
Recevez une notification pour les nouvelles sorties de Gregory Marchand
Nos clients disent :
Ajouter à votre liste de souhaits iMusic
Technical Knowledge for Service Advisors
Gregory Marchand
Service advisors have the most difficult job in the automotive service industry...and that's without knowing anything about the technical aspects of an automobile. Being able to understand the basics of what a technician is telling them, and then being able to relay that information in simple, easy-to-understand terms to a customer are critical to a successful sale. This book describes basic vehicle systems, common problems, and frequent repairs in a manner that applies directly to the service advisor's job.
| Médias | Livres Paperback Book (Livre avec couverture souple et dos collé) |
| Validé | 30 janvier 2015 |
| ISBN13 | 9781507797624 |
| Éditeurs | Createspace Independent Publishing Platf |
| Pages | 48 |
| Dimensions | 216 × 280 × 3 mm · 136 g |
| Langue et grammaire | Anglais |
