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Effective Difficult Conversations: A Step-by-Step Guide Catherine Soehner
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Effective Difficult Conversations: A Step-by-Step Guide
Catherine Soehner
Using a step-by-step process, this book walks readers through learning the skills to have effective difficult conversations that hold themselves and others accountable. Practice activities throughout the book will help readers feel prepared beforehand. After reading this book, library directors, managers, administrators, and team leaders will feel empowered.
128 pages
| Médias | Livres Paperback Book (Livre avec couverture souple et dos collé) |
| Validé | 11 novembre 2016 |
| ISBN13 | 9780838914953 |
| Éditeurs | American Library Association |
| Pages | 128 |
| Dimensions | 150 × 220 × 10 mm · 181 g |
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