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![Cover for Umeshwar Dayal · Business Process Management: 7th International Conference, BPM 2009, Ulm, Germany, September 8-10, 2009, Proceedings - Information Systems and Applications, incl. Internet / Web, and HCI (Paperback Book) [2009 edition] (2009)](https://imusic.b-cdn.net/images/item/original/471/9783642038471.jpg?umeshwar-dayal-2009-business-process-management-7th-international-conference-bpm-2009-ulm-germany-september-8-10-2009-proceedings-information-systems-and-applications-incl-internet-web-and-hci-paperback-book&class=scaled&v=1480016752)