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Communiqués par Rhea Joyce Rubin

Cover for Rhea Joyce Rubin · Defusing the Angry Patron: a How-to-do-it Manual for Librarians (Paperback Book) [2 Rev edition] (2010)

Defusing the Angry Patron: a How... (2010)

Rhea Joyce Rubin

Cover for Rhea Joyce Rubin · Demonstrating Results: Using Outcome Measurement in Your Library (Paperback Book) (2009)

Demonstrating Results: Using Out... (2009)

Rhea Joyce Rubin