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![Cover for Paul Bate · Bringing User Experience to Healthcare Improvement: The Concepts, Methods and Practices of Experience-Based Design (Paperback Book) [1 New edition] (2007)](https://imusic.b-cdn.net/images/item/original/763/9781846191763.jpg?paul-bate-2007-bringing-user-experience-to-healthcare-improvement-the-concepts-methods-and-practices-of-experience-based-design-paperback-book&class=scaled&v=1445395895)