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![Cover for Doug Lipp · Disney U: How Disney University Develops the World's Most Engaged, Loyal, and Customer-Centric Employees (Hardcover Book) [Ed edition] (2013)](https://imusic.b-cdn.net/images/item/original/071/9780071808071.jpg?doug-lipp-2013-disney-u-how-disney-university-develops-the-world-s-most-engaged-loyal-and-customer-centric-employees-hardcover-book&class=scaled&v=1647908561)