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![Cover for Cheryl Bisera · The Patient-centered Payoff: Driving Practice Growth Through Image, Culture, and Patient Experience (Paperback Book) [First edition] (2014)](https://imusic.b-cdn.net/images/item/original/062/9780988304062.jpg?cheryl-bisera-2014-the-patient-centered-payoff-driving-practice-growth-through-image-culture-and-patient-experience-paperback-book&class=scaled&v=1409911440)