Faites connaître cet article à vos amis:
Inbound Call Centers: Design, Implementa Robert A. Gable
Prix
€ 127,49
Commandé depuis un entrepôt distant
Livraison prévue 16 - 30 oct.
Recevez une notification pour les nouvelles sorties de Robert A. Gable
Nos clients disent :
Ajouter à votre liste de souhaits iMusic
Inbound Call Centers: Design, Implementa
Robert A. Gable
Delivers a conceptual overview of call centres - the products that support them, the designs that make them work and the ongoing management that is required for their successful operation.
192 pages, 1, black & white illustrations
| Médias | Livres Hardcover Book (Livre avec dos et couverture rigide) |
| Validé | 1 décembre 1993 |
| ISBN13 | 9780890066409 |
| Éditeurs | Artech House Publishers |
| Pages | 192 |
| Dimensions | 152 × 229 × 14 mm · 408 g |
![Cover for Hans Schantz · The Art and Science of Military Deception, Second Edition (Hardcover Book) [Unabridged edition] (2026)](https://imusic.b-cdn.net/images/item/original/551/9781608079551.jpg?hans-schantz-2026-the-art-and-science-of-military-deception-second-edition-hardcover-book&class=scaled&v=1495223932)
![Cover for Pavel Ripka · Magnetic Sensors and Magnetometers, Second Edition (Hardcover Book) [Unabridged edition] (2026)](https://imusic.b-cdn.net/images/item/original/428/9781630817428.jpg?pavel-ripka-2026-magnetic-sensors-and-magnetometers-second-edition-hardcover-book&class=scaled&v=1694312180)
![Cover for Fabio Dovis · GNSS Interference, Threats, and Countermeasures (Hardcover Book) [Unabridged edition] (2026)](https://imusic.b-cdn.net/images/item/original/103/9781608078103.jpg?fabio-dovis-2026-gnss-interference-threats-and-countermeasures-hardcover-book&class=scaled&v=1528787796)
![Cover for Steve Marsh · Practical MMIC Design (Hardcover Book) [Unabridged edition] (2026)](https://imusic.b-cdn.net/images/item/original/360/9781596930360.jpg?steve-marsh-2026-practical-mmic-design-hardcover-book&class=scaled&v=1694322097)
![Cover for Lawrence Leach · Critical Chain Project Management, Third Edition (Hardcover Book) [Unabridged edition] (2026)](https://imusic.b-cdn.net/images/item/original/342/9781608077342.jpg?lawrence-leach-2026-critical-chain-project-management-third-edition-hardcover-book&class=scaled&v=1398839756)
![Cover for John Kennewell · SSA: Orbital Debris, Space Weather and Planetary Defense (Hardcover Book) [Unabridged edition] (2025)](https://imusic-static.b-cdn.net/images/missing-tall.png)
![Cover for Alexander Apostolov · IEC 61850: Digitizing the Electric Power Grid (Hardcover Book) [Unabridged edition] (2025)](https://imusic.b-cdn.net/images/item/original/845/9781630818845.jpg?alexander-apostolov-2025-iec-61850-digitizing-the-electric-power-grid-hardcover-book&class=scaled&v=1727923725)
![Cover for Thomas Scott · RF and Microwave Filters Handbook (Hardcover Book) [Unabridged edition] (2025)](https://imusic.b-cdn.net/images/item/original/295/9781685691295.jpg?thomas-scott-2025-rf-and-microwave-filters-handbook-hardcover-book&class=scaled&v=1762945587)
![Cover for Lixia Xiao · Integrated Satellite-Terrestrial Network Fundamentals for Mobile Communications (Hardcover Book) [Unabridged edition] (2025)](https://imusic.b-cdn.net/images/item/original/090/9781685690090.jpg?lixia-xiao-2025-integrated-satellite-terrestrial-network-fundamentals-for-mobile-communications-hardcover-book&class=scaled&v=1745591702)
![Cover for Naoki Matsumura · Practical Battery Design and Control (Hardcover Book) [Unabridged edition] (2024)](https://imusic.b-cdn.net/images/item/original/750/9781630819750.jpg?naoki-matsumura-2024-practical-battery-design-and-control-hardcover-book&class=scaled&v=1693715030)
![Cover for Axel Wirth · Medical Device Cybersecurity for Engineers and Manufacturers, Second Edition (Hardcover Book) [2 Unabridged edition] (2024)](https://imusic.b-cdn.net/images/item/original/910/9781630819910.jpg?axel-wirth-2024-medical-device-cybersecurity-for-engineers-and-manufacturers-second-edition-hardcover-book&class=scaled&v=1743680689)
![Cover for Ramesh Garg · Microstrip Lines and Slotlines, Fourth Edition (Hardcover Book) [4 Unabridged edition] (2024)](https://imusic.b-cdn.net/images/item/original/472/9781685690472.jpg?ramesh-garg-2024-microstrip-lines-and-slotlines-fourth-edition-hardcover-book&class=scaled&v=1742355321)
![Cover for Joseph R. Guerci · Space-Time Adaptive Processing for Radar, Second Edition (Hardcover Book) [Unabridged edition] (2024)](https://imusic.b-cdn.net/images/item/original/202/9781608078202.jpg?joseph-r-guerci-2024-space-time-adaptive-processing-for-radar-second-edition-hardcover-book&class=scaled&v=1518047979)
![Cover for Evgeny Markin · Principles of Modern Radar Missile Seekers (Hardcover Book) [Unabridged edition] (2024)](https://imusic.b-cdn.net/images/item/original/770/9781630817770.jpg?evgeny-markin-2024-principles-of-modern-radar-missile-seekers-hardcover-book&class=scaled&v=1652495417)
![Cover for Phillip Pace · Designing Digital RF Memories for Electronic Warfare (Hardcover Book) [Unabridged edition] (2024)](https://imusic.b-cdn.net/images/item/original/971/9781630816971.jpg?phillip-pace-2024-designing-digital-rf-memories-for-electronic-warfare-hardcover-book&class=scaled&v=1660026258)
![Cover for Alan Salari · Microwave Techniques in Superconducting Quantum Computers (Hardcover Book) [Unabridged edition] (2024)](https://imusic.b-cdn.net/images/item/original/873/9781630819873.jpg?alan-salari-2024-microwave-techniques-in-superconducting-quantum-computers-hardcover-book&class=scaled&v=1714577610)
![Cover for Bernhard Esslinger · Learning and Experiencing Cryptography with CrypTool and SageMath (Hardcover Book) [Unabridged edition] (2024)](https://imusic.b-cdn.net/images/item/original/175/9781685690175.jpg?bernhard-esslinger-2024-learning-and-experiencing-cryptography-with-cryptool-and-sagemath-hardcover-book&class=scaled&v=1711654599)
![Cover for Gregory Plett · Battery Management Systems, Volume III: Physics-Based Methods (Hardcover Book) [Unabridged edition] (2024)](https://imusic.b-cdn.net/images/item/original/040/9781630819040.jpg?gregory-plett-2024-battery-management-systems-volume-iii-physics-based-methods-hardcover-book&class=scaled&v=1709937658)
![Cover for Carlos Davila · Radar and EW Modeling in MATLAB and Simulink (Hardcover Book) [Unabridged edition] (2024)](https://imusic.b-cdn.net/images/item/original/064/9781630819064.jpg?carlos-davila-2024-radar-and-ew-modeling-in-matlab-and-simulink-hardcover-book&class=scaled&v=1709656529)
![Cover for Sanat Biswas · Navigation and Tracking in Space: Analysis and Algorithms (Hardcover Book) [Unabridged edition] (2023)](https://imusic.b-cdn.net/images/item/original/200/9781630819200.jpg?sanat-biswas-2023-navigation-and-tracking-in-space-analysis-and-algorithms-hardcover-book&class=scaled&v=1707466195)
![Cover for Ian Graham · Designing RF Combining Systems for Shared Radio Sites (Hardcover Book) [Unabridged edition] (2023)](https://imusic.b-cdn.net/images/item/original/250/9781685690250.jpg?ian-graham-2023-designing-rf-combining-systems-for-shared-radio-sites-hardcover-book&class=scaled&v=1707385692)
![Cover for Michael Roytman · Modern Vulnerability Management: Predictive Cybersecurity (Hardcover Book) [Revised edition] (2023)](https://imusic.b-cdn.net/images/item/original/385/9781630819385.jpg?michael-roytman-2023-modern-vulnerability-management-predictive-cybersecurity-hardcover-book&class=scaled&v=1690669017)
![Cover for John Schultz · Wideband Microwave Materials Characterization (Hardcover Book) [Unabridged edition] (2023)](https://imusic.b-cdn.net/images/item/original/460/9781630819460.jpg?john-schultz-2023-wideband-microwave-materials-characterization-hardcover-book&class=scaled&v=1692545368)
![Cover for Angelo Coluccia · Adaptive Radar Detection: Model-Based, Data-Driven and Hybrid Approaches (Hardcover Book) [Unabridged edition] (2022)](https://imusic.b-cdn.net/images/item/original/002/9781630819002.jpg?angelo-coluccia-2022-adaptive-radar-detection-model-based-data-driven-and-hybrid-approaches-hardcover-book&class=scaled&v=1684448325)
![Cover for Geoff Varrall · 5G and Satellite RF and Optical Integration (Hardcover Book) [Unabridged edition] (2022)](https://imusic.b-cdn.net/images/item/original/569/9781630819569.jpg?geoff-varrall-2022-5g-and-satellite-rf-and-optical-integration-hardcover-book&class=scaled&v=1675755251)
![Cover for Ronald Driggers · Introduction to Infrared and Electro-Optical Systems, Third Edition (Hardcover Book) [3 Unabridged edition] (2022)](https://imusic.b-cdn.net/images/item/original/326/9781630818326.jpg?ronald-driggers-2022-introduction-to-infrared-and-electro-optical-systems-third-edition-hardcover-book&class=scaled&v=1673658953)
![Cover for Nicholas O'Donoughue · Practical Geolocation for Electronic Warfare Using MATLAB (Hardcover Book) [Unabridged edition] (2022)](https://imusic.b-cdn.net/images/item/original/883/9781630818883.jpg?nicholas-o-donoughue-2022-practical-geolocation-for-electronic-warfare-using-matlab-hardcover-book&class=scaled&v=1657617685)
![Cover for C. Michael Hoff · Energy Storage Technologies and Applications (Hardcover Book) [Unabridged edition] (2022)](https://imusic.b-cdn.net/images/item/original/088/9781630819088.jpg?c-michael-hoff-2022-energy-storage-technologies-and-applications-hardcover-book&class=scaled&v=1666882345)