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Evaluating Reference Services: A Practical Guide Jo Bell Whitlatch
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Evaluating Reference Services: A Practical Guide
Jo Bell Whitlatch
For many users, library ""means"" reference. To make sure these library customers are satisfied with what the modern library has to offer, one of the leading reference researchers has outlined practical methods for evaluating reference services.
192 pages, Illustrations
| Médias | Livres Paperback Book (Livre avec couverture souple et dos collé) |
| Validé | 2000 |
| ISBN13 | 9780838907870 |
| Éditeurs | American Library Association |
| Pages | 192 |
| Dimensions | 228 × 152 × 12 mm · 322 g |
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