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Defining, Measuring and Managing Consumer Experiences - Routledge-Giappichelli Studies in Business and Management 1er édition
Annarita Sorrentino
Defining, Measuring and Managing Consumer Experiences - Routledge-Giappichelli Studies in Business and Management 1er édition
Annarita Sorrentino
This book offers a comprehensive overview of the challenges that marketing faces in understanding, managing and measuring the dynamics of modern consumer behaviours and successfully managing the customer experience.
106 pages, 18 Line drawings, black and white; 2 Halftones, black and white; 2 Tables, black and whit
Médias | Livres Hardcover Book (Livre avec dos et couverture rigide) |
Validé | 1 octobre 2020 |
ISBN13 | 9780367479374 |
Éditeurs | Taylor & Francis Ltd |
Pages | 120 |
Dimensions | 241 × 162 × 13 mm · 326 g |
Langue et grammaire | English |
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