Faites connaître cet article à vos amis:
The Customer Driven Company: Moving from Talk to Action
R. C. Whiteley
The Customer Driven Company: Moving from Talk to Action
R. C. Whiteley
"Rated by Fortune Magazine as one of the best management books of 1991, this instant business classic and bestseller is now recognized as the Bible of customer service."
320 pages, illustrations
Médias | Livres Paperback Book (Livre avec couverture souple et dos collé) |
Validé | 21 avril 1993 |
ISBN13 | 9780201608137 |
Éditeurs | The Perseus Books Group |
Pages | 320 |
Dimensions | 152 × 235 × 20 mm · 498 g |
Voir tous les R. C. Whiteley ( par ex. Paperback Book )