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Difficult Conversations: How to Discuss What Matters Most
Bruce Patton
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Difficult Conversations: How to Discuss What Matters Most
Bruce Patton
What is a difficult conversation? Asking for a pay rise, saying 'no' to your boss or spouse, confronting a friend or neighbor, asking a difficult favor, apologizing. This book helps you to turn your difficult conversations into positive, problem-solving experiences.
272 pages
| Médias | Livres Paperback Book (Livre avec couverture souple et dos collé) |
| Validé | 25 mai 2000 |
| ISBN13 | 9780140277821 |
| Éditeurs | Penguin Books Ltd |
| Pages | 272 |
| Dimensions | 130 × 196 × 18 mm · 194 g |
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