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ITIL service operation Axelos 2nd ed., 2011 edition
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ITIL service operation
Axelos
The ITIL Editions 2011 has been updated for clarity, consistency, correctness, and completeness. By focusing on delivery and control process activities, "ITIL Service Operation" describes how a highly desirable steady state of managing services can be achieved on a day-to-day basis.
370 pages, Illustrations
| Médias | Livres Paperback Book (Livre avec couverture souple et dos collé) |
| Validé | 29 juillet 2011 |
| ISBN13 | 9780113313075 |
| Éditeurs | TSO |
| Pages | 381 |
| Dimensions | 281 × 217 × 21 mm · 1,38 kg |
| Éditeur | The Stationery Office |
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