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Conversation Transformation: Recognize and Overcome the 6 Most Destructive Communication Patterns Ben Benjamin Ed edition
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Conversation Transformation: Recognize and Overcome the 6 Most Destructive Communication Patterns
Ben Benjamin
Gives you practical guidelines for managing the six most common conversation killers: yes-buts, mind-reads, negative predictions, leading questions, complaining, and verbal attacks. This title guides you through a three-step process for replacing unconstructive habits with more effective responses.
256 pages, Illustrations
| Médias | Livres Paperback Book (Livre avec couverture souple et dos collé) |
| Validé | 16 avril 2012 |
| ISBN13 | 9780071769969 |
| Éditeurs | McGraw-Hill Education - Europe |
| Pages | 256 |
| Dimensions | 228 × 151 × 16 mm · 376 g |
| Langue et grammaire | Anglais |
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