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Zero Complaints: The Path to Continuous Value Creation
Gautam Mahajan
Zero Complaints: The Path to Continuous Value Creation
Gautam Mahajan
Zero Complaints: The Path to Continuous Value Creation is the ONLY book that lays out the importance for organizations to ensure their customers do not have a need to complain and share their frustrations with other customers
206 pages, 4 Tables, black and white; 8 Line drawings, black and white; 5 Halftones, black and white
Médias | Livres Paperback Book (Livre avec couverture souple et dos collé) |
A libérer | 22 janvier 2025 |
ISBN13 | 9781032880518 |
Éditeurs | Taylor & Francis Ltd |
Pages | 206 |
Dimensions | 415 g (Poids (estimé)) |
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